Privacy policy

Privacy Policy

This Privacy Policy briefly describes how your personal information is collected, used, and disclosed when you visit the website or make a purchase from cresagreentech.com

Personal Information We Collect

Personal information is the data we collect about an identifiable individual. The company may collect your personal information when you voluntarily provide it by either visiting our website or making a purchase.

For example, we may collect your personal information about you when you:

  • Contact us via phone, email, or other correspondence;
  • Purchase through our website;
  • Register to receive our regular updates and newsletter;

Moreover, we may collect your personal information when you place an order, use our online services, communicate with us, click on an advertisement we place on someone else’s website, give us feedback, ask for assistance, comment on our blog posts, sign up for receiving regular updates, participate in competitions or special promotions, or fill in surveys. By signing in, subscribing, or using our website, you agree with the usage of your data in line with this policy.

The personal information we collect includes your:

  • Name
  • Email address
  • Telephone or Mobile Phone Numbers
  • Home Address
  • Shipping & Payment Billing Address
  • Payment Card Details
  • IP Address
  • Cell IDs (unique identifiers of the telecommunications towers)
  • GPS Measurements
  • Type of Browser you use
  • Date of Birth
  • Password Details
  • Referring URL (the site through which you reach us)
  • Answers to Security Questions

Additionally, we may record the calls that you make to us or receive from us. We shall do this for security purposes and to improve our services for you.

How Do We Use Your Personal Information?

We use the order information that we collect about you to fulfill the orders placed by you through the website. It includes data for processing your payments, arranging for shipping, confirming the order, and providing you with the invoices. Moreover, we may use your personal information for:

  • Responding to your inquiries;
  • Screening our orders for potential risks or frauds;
  • Inlining with the preferences you shared with us;
  • Providing you advertising related details about our products or services;

We may use the device information that we collect to help us screen and rule out potential risks and fraud. Additionally, it may help us improve and optimize our site to enhance customer experience. For instance, we generate analytics about how our visitors or customers browse and interact with the website and also assess the success of our marketing campaigns.

Sharing your Personal Information

By using the website for placing orders or by providing your information, you give consent to the collection and use of the personal data you share on the website in accordance with the stated Privacy Policy.

You can read about how we share your personal information with third parties below:

We use Shopify Commerce India Private Limited or Shopify to power our online store. You can get to know about how Shopify uses your personal information here:

https://www.shopify.com/legal/privacy

We use your information with Google Analytics (a tool managed and operated by Google itself), to help us understand how our visitors and customers use our website. To know how Google uses your personal information, check out this link:

https://www.google.com/intl/en/policies/privacy/

We may also share your information with Razorpay Software Private Limited (“Razorpay”) and other payment gateways with whom we may enter into a contractual relationship for processing payments on our website.

Lastly, we may share your personal information to comply with the applicable laws and regulations, to respond to any court orders, warrant, or any lawful action for the data we get, or even to protect our rights.

Behavioral Advertising

As briefly described above, we may use your personal information to provide you with updates, advertisements, special promotions, or marketing communications that we believe may be of interest to you.

To get detailed insights about how our targeted advertisements works, you can check out the NAI or Network Advertising Initiative’s page:

http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

If you decide to opt-out of the targeted advertising, you can do so by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Other than that, you can opt out of these services by visiting the Digital Advertising Alliance’s opt-out portal at:

http://optout.aboutads.info/

Cookie Policy

This website is operated by CRESA GREENTECH. Throughout the site, the terms “we”, “us” and “our” refer to CRESA GREENTECH. If you are a user of our online services, the terms used in your favor will be “user”, “visitor”, “you”, “your”, and “yours”.

Please note we and our business partners may collect information about you and your use of our services through ‘cookies’.

A cookie is a small amount of information that is sent to your computer or device when you visit our website. With the help of cookies, you can remember your visitor’s or customer’s information about the visits. These can help display the data on a website that matches your actions and preferences.

We may use “cookies” on this website to enhance the functionality and user experience. It may track information on your device that includes:

  • IP address;
  • The type of web browser & operating system used;
  • The pages of the website visited;

If you decide to disable the cookies, you can refer to your browser’s help menu to know more about it. If you disable them, you may not be able to access some of the features on our website.

This cookie policy described on this page explains:

  • The cookies used on our website and offerings
  • Advertising cookies used on our business partners’ websites
  • How to opt-out of receiving cookies
  • Third-party cookies

The cookies we and our business partners use on our website or online services can be categorized into:

Essential Cookies

Some of the cookies used on our website are essential for us to be able to offer you the services. For instance, we have a cookie that enables you to log into your account on our website, it allows you to communicate effectively with the browser and the website. If you reject receiving cookies, you may not be limited to using some parts of our website or online services.

Website Functionality Cookies

These cookies help you browse our website effectively and use functionalities and features such as shopping carts and wish lists.

Website Analytics Cookies

Our website uses these cookies to measure and analyze how our visitors and customers use our website. For instance, it helps in knowing the number of new customers on our website or using a particular feature. It allows us to enhance or improve our website and your shopping experience on our website.

Customer Preference Cookies

While you browse or shop online on our website, our cookies will save your preference your make (including your username, location, liked products, and more). It helps improve your browsing experience and makes it smooth, easier, and seamless.

Social Sharing Cookies

Our website uses social media cookies that connect our online services to a third-party social media platform. It stores your details after you log in to your social media account from our website. It helps you improve your experience and makes your browsing more personal to you.

Interest-Based Advertising Cookies

You would have noticed that when you visit other websites, you are shown some advertisements for the products or services you wish to buy or render. The money that’s made by the website owners for displaying third-party advertisements on their websites mostly includes the cost of running the website. Thus, it allows you to use the website without a registration fee or signing in the fee.

Similarly, we place advertisements on our online services. However, to ensure that the ads are relevant to you, we use cookies to gather details about the things that might develop an interest in you, for instance, the websites you visit and your location.

Using these cookies on our online services doesn’t result in increasing the number of advertisements, but it helps make them more relevant. Moreover, it limits the number of times you see an advert and thus helps us measure the effectiveness of our marketing and advertising campaigns.

Advertising Cookies Used On Our Business Partners’ Websites

We place advertisements on several third-party websites. We use cookies to control how these ads are shown on the websites, and thus, you do not see the same ad too often. However, it doesn’t mean that we collect any personal data by using these cookies.

If you wish to reject the use of cookies, you can refer to your browser’s help menu to know more about it. Otherwise, go through the ‘How to reject or opt-out of receiving cookies’ section below.

How to reject or opt-out of receiving cookies

If you wish to remove or delete any cookies that are stored on your device, refer to the help or support section on your web browser for step-by-step instructions on how you can find the directory that stores cookies.

Please note, our website cannot always control the third-party cookies that are stored on your device from the website, and the cookie setting preferences will not stop the third-party cookies from being stored on your device. Thus, you must manage these cookies directly with third-party websites.

If you wish to gain more information on deleting or managing cookies, please refer to www.aboutcookies.org. Keep in mind that if you disable or delete our cookies, you may not be able to access certain features of our website

 

Email Opt-Out

If you wish to opt-out of receiving marketing or promotional emails, you can click on the unsubscribe button that is at the bottom of every mail. Generally, it may take around 5 to 7 days to process your request for email opt-out.

Even if you opt out of promotional or marketing emails, you will be getting transactional emails about your orders and purchases made on our website.

 

Do not Track

You need to note that we do not change or modify our website’s data collection and its use practices when we notice a Do Not Track signal from your web browser.

 

How Do We Protect Your Personal Information?

We value the security of your personal information, and thus, we work towards protecting it by maintaining physical, organizational, and technological safeguards. Please note that the information you provide about you can be accessed by individuals within our company who aim to provide you with the services indicated above.

The data we collect is stored in our secured office premises with restricted access. Moreover, it is protected using a technology referred to as SSL or Secure Socket Layer.

We keep your personal information that we collect only for the purposes for which it was collected. We destroy the data when it is no longer needed by us.

Access & Rectification of Personal Information

You have a right to access your personal information, and you can even request a correction if you find it incorrect. If you wish to modify the personal information submitted by you and want to have access to it, please reach out to us at info@cresagreentech.com.

 

Changes to Our Privacy Policy

Any changes we make to our privacy policy will be updated on this page and will be notified to you through email. You can keep a check on our Privacy Policy to see any changes or updates.

 

Contact Us

If you would like to get detailed information about our privacy practices if you have more queries, or if you want to make a complaint, please contact us through email at info@cresagreentech.com, or you can even mail using the details provided below:

Address: Cresa GreenTech Pvt Ltd.
Plot no-13, Vishwavidya Society, PMT Colony, Warje, Pune 411052